As the Tech Writer for Healthcare Products, you are responsible for creating clear, concise, and user-friendly product documentation. The ideal candidate works closely with cross-functional teams and ensures that technical information is accessible and easy to understand for various user groups.

Key Responsibilities:

• Create and maintain product documentation, including user guides, help articles, release notes, and technical manuals.
• Work closely with product, engineering, and UX teams to understand complex features and translate them into user-friendly content.
• Develop and maintain content for in-app guidance and how-to tutorials.
• Collaborate on content strategies for training and documentation to ensure consistency and accessibility.
• Continuously update documentation to align with new product releases and updates.
• Ensure compliance with industry standards and regulations, especially for healthcare- related content.
• Implement and maintain a content management system for efficient documentation storage and retrieval.
• Gather and incorporate user feedback to continuously improve documentation quality and usability.

Ǫualifications:

• Bachelor’s degree in Technical Writing, Communication, or Computer Science, Engineering, or a related field.
• 5+ years of experience in technical writing, preferably in healthcare or technology products.
• Exceptional writing and editing skills with a keen eye for detail.
• Proficiency in documentation tools like MadCap Flare, RoboHelp, or Confluence.
• Ability to interview subject matter experts (SMEs) and translate complex technical concepts into simple language.
• Familiarity with healthcare standards and terminology (e.g., ICD, CPT, or HL7) is a strong plus.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Strong understanding of healthcare terminology and regulations (e.g., HIPAA).
• Experience with API documentation and software development processes.

Preferred Ǫualifications:

• Experience with healthcare software, SaaS products or a basic understanding of healthcare industry terminology is highly desirable.
• Familiarity with agile development methodologies.
• Knowledge of UX writing principles.
• Experience with markup languages (e.g., HTML, Markdown) and technical illustration tools.

Why Join Us?

• Competitive Compensation: We offer a highly competitive salary that reflects your experience and expertise, along with performance-based incentives.
• Innovative Culture: Be part of a fast-paced and collaborative environment where your work directly contributes to the success of our product and customer experience.
• Shaping the Future of Healthcare with AI: Exciting opportunity to work with cutting-edge AI-powered healthcare technology that is transforming industry and improving lives.
• Professional Growth: Opportunities for ongoing learning, development, and career progression.
• Work-Life Balance: Flexible working hours and a culture that values both your personal and professional life.