Atlanta, Georgia (GA), Jun 23, 2025We’re excited to share that Exponential AI has been named a Representative Vendor in two of Gartner’s latest 2025 reports — Emerging Tech Horizon for Services and Emerging Tech Impact Radar: Services — under the Composite AI category.* 

We believe that this recognition highlights our innovative application of Composite AI to power real-time, explainable decisions in complex healthcare environments. 
 

Healthcare isn’t just data-rich—it’s data-diverse, high-stakes, and deeply contextual. Clinical and operational decisions rely on structured records, unstructured physician notes, diagnostic images, and complex regulatory guidelines. This multimodal nature demands multiple AI techniques working in tandem. No single approach can handle this level of complexity alone—that’s where Composite AI becomes essential. 
 

Composite AI integrates diverse techniques—machine learning, NLP, business rules, optimization, symbolic reasoning, and GenAI—to address each part of a problem with the most effective approach. This not only improves accuracy and performance but also optimizes the use of computational resources. But to turn that breadth into real-world flexibility, organizations need a platform that lets them orchestrate and swap techniques as requirements evolve. 
 

However, several products today still rely on a single AI technique. Even when multiple techniques are present across product capabilities, the underlying architecture is often rigid—clients cannot easily choose whether a specific step should be powered by GenAI, machine learning, or rules-based optimization. This lack of configurability limits adaptability and performance tuning for different client contexts. 
 

In our opinion being recognized in Gartner’s reports is a powerful validation of our Composite AI strategy,” said Nikhil Mendhi, President & COO of Exponential AI. Our Composite AI strategy allows us to orchestrate diverse AI models into real-time decision workflows that process large amounts of data and deliver transparent, high-impact outcomes for our clients.” 
 

Enso lies at the heart of this strategy. It’s our agentic Decision Intelligence platform that enables teams to rapidly build, train, and deploy enterprise-grade AI — powered by modular, interoperable Decision Agents that act as digital workers. 
 

In a typical workflow, there are multiple decision steps, each powered by an agent configured with the best-fit method—rule-based, supervised, or generative AI. This modularity allows precise control, faster execution, and optimized performance. For example, GenAI and LLMs are significantly enhanced by complementary techniques that address their known limitations. 
 

With Enso’s Composite AI capabilities, organizations can flexibly scale automation based on their operational readiness, regulatory needs, and risk appetite—adopting AI at a pace that suits them. 
 

Gartner’s Emerging Tech Horizon for Services and Emerging Tech Impact Radar: Services can be valuable resources for product and service leaders navigating a rapidly evolving services landscape. These reports might help providers identify high-impact emerging technologies, assess when to act, and build future-ready strategies—especially as decision-making authority increasingly shifts from CIOs to line-of-business leaders. 

 

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

About Exponential AI 

Exponential AI is a leading Healthcare Decision Intelligence platform company that enables healthcare organizations to make transparent, predictable, and explainable machine decisions in real time—driving zero-latency operations at scale.  
 

Its production-ready platform, Enso, includes a reusable ecosystem of prebuilt Decision Agents and AI-powered healthcare products. These can be rapidly integrated into existing workflows—including legacy systems—to deliver immediate business value and improve operational outcomes.  
 

Deployed across leading U.S. health plans, Exponential AI’s solutions generate measurable impact across core healthcare functions, including claims processing, utilization management, contract management, revenue cycle management, payment integrity, and audit.  
 

Founded in 2016 and headquartered in Atlanta, Georgia, Exponential AI also operates a dedicated R&D center in Hyderabad, India.

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