Responsibilities:

As a Technical Writer, your role will be pivotal in producing comprehensive and user-friendly

documentation for our technical products and solutions. Your responsibilities include:

• Collaboration: Working closely with product managers, product marketing, and engineers to

create and maintain a variety of technical documents, such as User Guides, Integration Guides,

API Developer Guides, and in-platform instructions like tooltips and welcome messages.

• Simplification: Translating intricate technical concepts into content that is not only informative

but engaging, ensuring our users can easily grasp and utilize our products.

• Quality Assurance: Serving as an editor to maintain consistency and quality in training

documentation, guaranteeing that users have a seamless learning experience across different

materials.

• Multimedia Documentation: Developing and maintaining supplementary aids beyond traditional

documentation. This can include online videos, interactive demos, guided tours, and other

educational resources to enhance user comprehension.

• Effective Communication: Utilizing your strong written and verbal communication skills to

convey technical information effectively, making it accessible to a diverse audience through

various mediums.

• Ownership: Taking full ownership of the documentation process from the initial concept stage

through to publication and subsequent updates.

• Multitasking: Demonstrating excellent attention to detail and the ability to manage and

prioritize multiple projects, even in a fast-paced and evolving work environment.

• Technical Proficiency (Preferred): If you have prior hands-on experience with Python and

machine learning (ML) frameworks, it’s a significant advantage. This background will help you

better understand and document the technical aspects of our products.

Qualifications:

• To excel in this role, you should possess the following qualifications:

• A bachelor’s degree in a relevant field, such as Computer Science, Engineering, or Technical

Communication.

• Proven experience (2+ years) as a Technical Writer at a software company with a strong

portfolio showcasing your past projects.

• Strong ability to translate technical jargon into user-friendly, clear, and concise content.

• Proficient in various documentation tools such as Markdown, readthedocs, Confluence, or

similar.

• Proficiency in writing and editing technical content for a diverse audience.

• Ability to work effectively in a fast-paced environment with changing priorities.

• Familiarity with documentation tools and technologies.

• Strong project management and organizational skills, allowing you to manage multiple tasks

effectively.• The ability to collaborate as a team player, as your work will involve close interaction with

various departments.

• Experience with documentation for AI or machine learning products.

• Knowledge of modern programming languages such as Python

• Previous experience in a software development role or close collaboration with development

teams.

If you are an organized and detail-oriented individual with a passion for making complex technical

information accessible and engaging, we invite you to apply for this position. Join our team and play a

pivotal role in enhancing the user experience through the delivery of world-class documentation.