Health plans are witnessing tremendous increase in volumes and complexity of claims stemming from value-based contracting, complex coverages, evolving regulations, and innovative vendor partnerships. While there is an uptake of technology across most processes,...

LIBOR Retirement: Adopting AI the Right Way
The challenge Financial Services Institutions are facing an uncertain environment, while holding up to competition from extremely agile digitally native Fintech start-ups; also having to deal with massive regulatory changes, such as the retirement of LIBOR in 2021....
Part Two: Redefining the Retail Ecosystem, from Targeted to Personalized
Phase two of the industry’s evolution will focus on transformative experiences that not only personally engages with each consumer, but also drastically redesigns every part of the shopping value chain across marketers, designers, suppliers, manufacturers, retailers,...
Part One: Redefining the Retail Ecosystem, from Mass to Targeted Engagement
The way consumers engage with retailers has drastically changed over the last decade. Changes in the infrastructure and societal fabric in which we live and changes in way retailers have curated their engagement with customers has forced retailers to transform their...